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🔹 Professional Summary

I’m an Enterprise Product Delivery Manager with over a decade of experience supporting enterprise platforms and federal initiatives. I specialize in aligning business strategy with execution by optimizing product delivery, streamlining DevOps workflows, and managing risk and compliance across Agile, SAFe, and ITIL environments. I thrive in building systems that are secure, scalable, and service-driven.

🔹 Certifications

  • Certified Scrum Product Owner (CSPO) –

  • Advanced Certified Scrum Master (A-CSM)

  • Advanced Certified Scrum Product Owner (A-CSPO)

  • SAFe Scrum Master | SAFe POPM

  • ITIL v4 

  • PMP 

🔹 Tools & Frameworks

  • Tools: Jira, Confluence, BigPicture, Power BI, SharePoint, Microsoft Forms

  • Frameworks: Agile, SAFe, ITIL, Scrum, Product Lifecycle, Life Cycle Management, OKRs, ITSM

  • Specialties: Governance modeling, reporting automation, stakeholder engagement, training rollout, application delivery lifecycle

🔹 Professional Experience (Last 5 Years)

Enterprise Product Delivery Manager
BAE Systems
Remote / Utah |
March 2025–Present

Scrum Master / Business Analyst
BAE Systems
Remote | Utah
June 2023- Feb 2025

Agile Coach & Website Manager
AgileDad
December 2022-June 2023

Program Director
DevMoms 
December 2021 - 2023

Technical Instrcutor
Tech-Moms
09/2022 - 12/2022

Program Manager
& Coding Coach
Tech-Moms
04/2021 - 12/2021

Program Manager
Evernym
April 2020 - July 2019

  • Lead enterprise Jira product roadmaps, aligning delivery to Agile, SAFe, and ITIL frameworks in federal programs

  • Deliver stakeholder-facing reports using Power BI and BigPicture for OKRs, compliance, and capacity tracking

  • Implement OKR-driven governance to connect strategy to execution and improve portfolio planning

  • Launch SharePoint-based support portals and training hubs for mission clarity and self-service onboarding

  • Streamline intake and sustainment workflows using Jira Service Management and user-driven feedback

  • Achieved a 30% increase in product adoption via iterative UX improvements and survey loops

  • Improved time-to-delivery from 6–12 months to 2–4 months by leading value stream optimization

  • Led data governance initiatives with Program Managers, saving 90+ hours in labor across monthly, weekly, and quarterly reporting cycles for the Information Services program

  • Facilitated all Scrum ceremonies and coached POs to create roadmap-aligned backlogs tied to OKRs

  • Partnered with Jira Solution Architect to standardize enterprise hierarchy and enable governance maturity

  • Created onboarding and intake solutions that improved team efficiency and reporting accuracy

  • Supported compliance and audit-readiness through Jira-integrated risk and tracking frameworks

  • Implement agile processes and coach teams on agile principles and best practices.

  • Facilitate retrospectives, help teams identify areas for improvement, and mentor them on self-management.

  • Guide clients on effectively using agile tools, removing impediments, and fostering a culture of continuous improvement.

  • Developed curriculum to train women in web development and product/project management

  • Mentored students in Jira, Agile tools, web development, project management and technical delivery fundamentals

  • Launched and maintained devmoms.com, leading strategy, branding, and support platforms

  • Managed program development, curriculum design, and technical instruction on website deployment and coding fundamentals.

  • Mentored students in software development lifecycle (SDLC), project management, and B2B sales.

  • Oversaw operations for program, managed curriculum, and taught HTML/CSS/JS

  • Mentored students through project lifecycle, delivery planning, and agile values

  • Onboarded customers into the company’s Early Access Program, providing ongoing support and technical guidance for blockchain development.

  • Delivered webinars and newsletters to enhance client understanding of product capabilities.

  • Work with various start up enigeering teams to develop strategies and usecases

Education

  • Master of Science in Information Technology Management 2022

  • Bachelor of Science in International Studies with an Emphasis of Terrorism -2013

Certifications

  • PMP – PMI

  • A-CSM – Scrum Alliance

  • A-CSPO – Scrum Alliance

  • SSM – Scaled Agile

  • SA – Scaled Agile

  • POPM – Scaled Agile

  • ITIL v4 – AXELOS

Skills

  • Lifecycle management

  • Formal Presentation Skills

  • Requirements Management

  • Relationship building

  • Program & Product Management

  • Pre-Sales Support

  • Consultative Sales

  • Proposal Development

  • Implementation and Deployment

  • Project Management

  • Knowledgeable in Software Development and html, css, javascript

  • Knowledgeable in CRM (Salesforce) and Web Builders (Wix, GoDaddy, Squarespace, etc)

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